Last updated: January 05, 2026
At SecureSoftPay, we are dedicated to providing our clients with high-quality payment automation software and exceptional customer support. However, if you are not entirely satisfied with your purchase, we are here to help.
Our Refund Commitment
We offer a straightforward refund policy that allows you to request a refund within 24 hours from the time of your purchase. We believe this provides adequate time to evaluate our software and determine if it meets your needs.
Eligibility for a Refund
To qualify for a refund, you must meet the following conditions:
- The software must have been purchased directly from the official SecureSoftPay website.
- Your request for a refund must be submitted within 24 hours of the original purchase.
- You must not be in violation of our Terms of Service.
- The software must not have been used for any fraudulent or illegal activities.
How to Request a Refund
If you meet the criteria mentioned above, please contact our support team by sending an email to support@securesoftpay.settings.top with your refund request. Please include your purchase details and the reason for your request.
Our billing department will review your request and typically process the refund within 3-5 business days.
Please Note
Refunds will be issued to the original payment method used during the purchase. If you have any questions about our refund policy, please feel free to reach out to us. We are committed to ensuring a transparent and fair process for all our customers.